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Voxeo Speakers Out at OSCON 2011 This Week… Crisis Comms, Open Source, IPv6
Continue Reading: Voxeo Speakers Out at OSCON 2011 This Week… Crisis Comms, Open Source, IPv6If you are out at O’Reilly’s OSCON this week in Portland, Oregon, two of my colleagues from Voxeo will be out there speaking tomorrow (Thursday) and Friday. Johnny Diggz and Adam Kalsey will be speaking on:- Open Source Tools, Social Media and Crisis Response
- Managing Open Source Releases of a Cloud Platform
- Why Should You Care about IPv6? And What Should You Do about It?
I was supposed to be out there at OSCON giving that last presentation about IPv6, but unfortunately I’m not able to travel this week. Adam is thankfully delivering that presentation on my behalf.
If you are out there at OSCON, I hope you enjoy the event – it looks to yet again be a fantastic event!
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- Open Source Tools, Social Media and Crisis Response
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It’s Been 3 Weeks – Where Is The Skype for iPad App?
Continue Reading: It’s Been 3 Weeks – Where Is The Skype for iPad App?Three+ weeks ago on June 24th, we were all buzzing about the Skype for iPad app that was rumored. I linked to a video from MacRumors which looked quite cool. There were numerous posts saying that the Skype for iPad app was “imminent” in the Apple AppStore. Others said it was coming the next Tuesday (3 weeks ago tomorrow).And after all the buzz… where is it?
Nowhere.
At least, it’s not in the AppStore, as of just a couple of minutes ago.
Where is the hang-up, one wonders… delays on Apple’s end? on Skype’s end? Where?
Regardless, the net of it is that we iPad users are all left out here… wondering…
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Voxeo Customer Summit 2011 – Oct 10-12 – Agenda Now Available – Register Today!
Continue Reading: Voxeo Customer Summit 2011 – Oct 10-12 – Agenda Now Available – Register Today!Want to learn how to build powerful communications applications that work across voice, SMS/text messaging, IM, Twitter, web and mobile channels? Would you like to meet the people creating Voxeo’s products and services such as Prophecy, PRISM, Tropo.com, Phono, SMSified, IMified, Evolution and more?Would you like to understand how these services can grow your business? Make your operations more efficient? Open new revenue channels?
Are you concerned about being “locked in” to proprietary services or APIs?
Would you simply like to learn new products and skills to develop your own career?
If you answered yes to any of these questions, please plan on heading down to Orlando, Florida, for the Voxeo Customer Summit 2011 on October 10-12.
Courtesy of a number of sponsors, registration is FREE. You just, obviously, need to get down to Orlando and cover your hotel, etc.
From the Voxeo blog post announcing the agenda, here are some of the highlights:
- A presentation of the 2011-12 product roadmap
- Real strategies for creating competitive advantage with multi-channel, Social CRM and cross-channel analytics
- Technical deep dives on PRISM, Phono and more
- An interactive Demo Lounge showcasing products from Voxeo and Summit sponsors
- A keynote presentation by Joseph Jaffe,…
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Slides from eComm 2011: How IPv6 Will Kill Telecom – And What We Need To Do About It
Continue Reading: Slides from eComm 2011: How IPv6 Will Kill Telecom – And What We Need To Do About ItLast week at the eComm conference in San Francisco I spoke about how IPv6 will impact telecommunications and what we as a community should be doing about it. The session was recorded on video and will be posted at some point in the next few months. In the meantime, I have posted my slides on SlideShare – they may not be terribly useful without my narrative… but you may find some of the links of interest:How IPv6 Will Kill Telecom – And What We Need To Do About It View more presentations from Dan York
P.S. If you are interested in me giving a presentation like this to an audience you know of, please feel free to contact me.
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Broadcasting LIVE From eComm at 7:45am Pacific TODAY
Continue Reading: Broadcasting LIVE From eComm at 7:45am Pacific TODAYWant to know what is going on at eComm, the “Emerging Communications Conference” this week in San Francisco?
In about 75 minutes, at 7:45am US Pacific, I’ll be joining Andy Abramson for a one-hour live broadcast on the VoIP Users Conference (VUC) audio and video bridge.
Details to join are found on the VUC site … but basically involve connecting to http://bluejeans.com/vuc using either Skype, H.323 or GTalk. You also can simply call in and listen via either:
- SIP: 200901@login.zipdx.com
- Skype: vuc.me
- Regular old PSTN phone: +15672522286
We[1] are doing this all three days of eComm and are planning to somewhat randomly pull in speakers and others that we see in the eComm breakfast area, but Andy tells me that this morning (Monday), we’ve already lined up:
- Alec Saunders of the new Voice 3.0 Manifesto fame
- Todd Carothers of CounterPath
- Erik Lagerway of HookFlash and other VoIP ventures
Not entirely sure what we’ll cover, but you can be sure that Alec and I will probably get into my response about what’s wrong with his Voice 3.0 piece 🙂
It should be fun, regardless…
We’ll also have the IRC backchannel active at #vuc on Freenode. More info on how to…
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The 2 Big, Glaring Failures of the “Voice 3.0” Manifesto
Continue Reading: The 2 Big, Glaring Failures of the “Voice 3.0” ManifestoToday Alec Saunders posted a truly brilliant piece: Voice 3.0: The Emergence of the Voice Web. It’s a much-needed update to his 2005 “Voice 2.0 Manifesto” and very nicely brings together much of the thinking about telecom today. (And yes, I had a chance to review it and provided feedback before it went live.)It’s brilliant. It’s long. You really need to go and read it. It includes many of the themes we’ll be talking about next week at eComm. It’s right about so many things.
IT’S ALSO VERY WRONG.
The document as written has two big, glaring omissions.
Voice Doesn’t Matter… As Much
First off… the piece is all about voice. Which is great. But here’s a reality check:
People do NOT want to communicate by ONLY voice.
I spend my day communicating with people all over the world… in pretty much constant “real-time” communication. But almost NONE of it is by voice.
Instead it is by IM… by Twitter… by Facebook… by SMS… even by email. All text-based mediums.
No voice.
Now occasionally I do actually speak with someone – and usually get startled when my phone or Skype actually rings. But the majority of my…
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Is Skype for iPad Coming Soon? (Updated: YES!)
Continue Reading: Is Skype for iPad Coming Soon? (Updated: YES!)UPDATE: I’ve had multiple confirmations that this rumor about Skype for iPad is true… and CNET is running a story with screenshots that indicates Skype for iPad will be available in the AppStore on Tuesday.UPDATE #2: There are a number of other stories now appearing up on Techmeme confirming the rumor.
If this video, reported by MacRumors, is true, this would truly ROCK! I hardly ever use Skype on my iPad2, because the iPhone app just doesn’t work all that well on the iPad.
When is this coming, Skype? We want it! 🙂
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Google TechTalk: A Brief Prehistory of Voice over IP
Continue Reading: Google TechTalk: A Brief Prehistory of Voice over IPWant to understand the history of Voice over IP (VoIP)? To learn about the various protocols and standards efforts that got us to where we are today?Shawn Merdinger recently posted to the VOIPSEC mailing list the link to this Google Tech Talk back in August 2010 about the history of VoIP. The video runs close to 2 hours but provides a really good background in terms of the protocols and efforts starting with ARPA work back in the 1970’s and moving up to today… well worth a viewing if you want to gain some historical context for where we are today.
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eComm Starts June 27 – The Event Showcasing Emerging Communications
Continue Reading: eComm Starts June 27 – The Event Showcasing Emerging CommunicationsWill you be out in San Francisco next week for eComm, the “Emerging Communications Conference & Awards“? If so, I’ll see you there, as I’m speaking on Wednesday. If not… are you interested in going? I still have a pass or two available as a speaker. (Drop me a note… quickly!)
I’ve always enjoyed eComm as it truly is a gathering of the thought leaders of the communications space… whether those people are working with VoIP or mobile or unified communications or whatever. It’s where the “alpha geeks” of comms go to hang out… to network… to listen and learn as they share with each other what they are working on truly out there on the bleeding edge of communications.
Some people have called eComm the “TED of Telecom” and in many ways that’s an apt comparison… quick, focused presentations to a high quality audience.
Check out the schedule and the long list of speakers… some truly great people will be there. I expect to be learning a good bit.
My own talk on Wednesday will be on the IPv6 theme I’ve been on lately. I titled it “How IPv6 Will Kill Telecom – And What We…
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What Should You Consider When Choosing A Cloud Communications Platform? Join this June 22 session
Continue Reading: What Should You Consider When Choosing A Cloud Communications Platform? Join this June 22 sessionWhat factors should you consider when considering moving your communications applications to the “cloud”? What are the advantages of hosting in the cloud? The disadvantages? How can the cloud help you scale your applications? How can the cloud connect you to other communication channels beyond voice?Tomorrow, Wednesday, June 22, 2011, at 1:00pm US Eastern, I’ll be speaking in an online webinar on this topic called:
“Taking Customer Service to the Cloud“
The session will begin with industry analyst Daniel Hong from Ovum discussing what he found in his new 2011 research report, “Decision Matrix: Selecting a Provider of Cloud-based Speech Self-Service Solutions in North America.” I will then follow discussing what you need to consider when choosing a hosted provider (such as that of my employer, Voxeo). Next Debbie Diersch from Chrysalis will discuss factors to consider when choosing an application developer… and then we’ll throw it open to questions.
Daniel’s got some great data and Debbie and I are both aiming to provide some solid educational material (i.e. it’s not just sales pitches), so if the topic is of interest, the hour will be a good use of your time.
You can…
Disruptive Telephony
Dan York on how Voice over IP is rewriting (almost) everything you thought you understood about telephony…