Month: October 2012
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Ameche Lets Telcos Add Apps Into Regular Phone Calls To Add Value And Services
Continue Reading: Ameche Lets Telcos Add Apps Into Regular Phone Calls To Add Value And ServicesImagine you are driving fast along a major highway in traffic and you receive a call from a critical customer. She wants to know immediately when you can meet tomorrow with her team to go over the final proposal and sign the deal. There’s no way for you to pull over and look at your calendar on your phone or computer… and it’s really not safe in the high-speed traffic for you to be flipping through your calendar while you talk. What do you do?Do you tell her you’ll give her a call back when you get to a safe place? Or do you do the unsafe action of looking at your calendar on your phone?
What if there was a different way?
What if you could say something like “Let me check my calendar for tomorrow at 3pm” and then suddenly have a voice whisper back to you – on your call, but only heard by you – “your calendar is free at 3pm. You have meetings at 2 and 5.”
You could then reply to your customer after just this brief pause letting her know that you could meet with her.
Sound like science fiction?
Perhaps… but…
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Hypervoice – The Fundamental Flaw In The Proposal
Continue Reading: Hypervoice – The Fundamental Flaw In The ProposalI am a huge fan of Martin Geddes, but he and I disagree fundamentally on one key part of what he is now calling “hypervoice”. NOTE: Today’s VUC call at 12noon US Eastern will be with Martin discussing his ideas. If you’d like to weigh in on the issue, please join the call. (Unfortunately, I’ll be waiting to board a plane home from Mumbai and can’t make it… hence this blog post.)To back up a bit, Martin has always been one of the “big thinkers” in realm of VoIP and telephony/telecom. Way back in mid-2000s when a number of us all started writing about VoIP, Martin’s Telepocalypse blog was brilliant. He was always thinking about the “big picture” and drawing connections where they were not already apparent. His work with “Telco 2.0” was excellent and it was no surprise when he went to work for BT looking at their strategy. Now that he is back out on his own as a consultant, I’m a subscriber to his “Future of Communications” email newsletter (subscribe on the sidebar to his site) and enjoy reading his frequent issues.
Recently he gave a closing keynote presentation at the Metaswitch Forum titled “A presentation…
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Today’s VUC Call – Setting Up A Cellular Network In The Desert For Burning Man
Continue Reading: Today’s VUC Call – Setting Up A Cellular Network In The Desert For Burning ManToday’s VoIP Users Conference (VUC) call at 12:00 noon US Eastern should be quite an interesting one. Tim Panton from Voxeo Labs and Tropo will be joining the call to talk about his experience setting up a mobile network in the middle of the desert for this year’s Burning Man event.Tim recently described the experience in a guest post at TechCrunch: “What We Learned Running A Mobile Network At Burning Man” and on the VUC call will talk more about what he did. The FAQ from the Papa Legba camp at Burning Man makes for quite an interesting read. I’m looking forward to hearing more from Tim… and the call is open for anyone to join in.
You can join the live call via SIP, Skype or the regular old PSTN. There is also an IRC backchannel that gets heavy usage during the call. It will be recorded so you can always listen later.
If you found this post interesting or useful, please consider either:
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Slides: How The Hidden Secret of TCP/IP Affects Real-time Communications
Continue Reading: Slides: How The Hidden Secret of TCP/IP Affects Real-time CommunicationsRecently at Voip2day + ElastixWorld in Madrid 2012, Olle E Johansson gave a great presentation outlining where we are at with telecom and VoIP in 2012 – and where we need to go! Olle is a long-time, passionate and tireless advocate for the open Internet, IPv6, SIP and standards and interoperability. I’ve known Olle for years via Asterisk-related issues, via the VUC calls and via work on SIP over IPv6.This presentation (slides available) really hits a number of key points about where we are at now:
The secret of TCP/IP and how it affects your PBX from Olle E Johansson
In particular I was struck by his slides 24-28 that strike the same theme I’ve been writing about across multiple blogs, namely the way we are reversing the “open Internet” trend and retreating back inside walled gardens of messaging:
He goes on to walk through what happened with SIP and how the protocol evolved – and evolved away from interoperability. His conclusion is that we as customers need to take back control, avoid vendor lock-in and demand interoperability.
He also points people over to his “SIP…