If you aren't aware of Phono, back in October Voxeo released the Phono SDK, letting you easily add in voice or chat directly into your website. The way to think about is this... traditionally, websites have had a "click-to-call" button that would call you and call a call center and bridge the two calls together. For this to work, you have to typically enter your phone number into the phone.
Phono changes that by running a softphone client directly in your web browser. So instead of entering your phone number, you simply push the button and start talking to your browser. (For those interested, we posted about the architecture, which uses a mixture of XMPP/Jingle and SIP. Phono itself is a jQuery module/library/app/whatever-you-want-to-call-it that you reference in your web page.)
Phono received a good bit of attention and we posted a lot of content about it online, including sample apps, tutorials, videos and more. The source code, too, is all available online.
One thing that always bothered us, though, was that you needed a headset for Phono to really work well... and so we spent a great amount of time working on echo suppression so that people could ditch the headset and just talk to their computer. Given that on the development side we're all Mac users, we're used to apps like Skype where you don't really need a headset. We wanted Phono to be the same.
So now we've done it... PhonoSDK version 0.2 is out! We're thrilled with how it came out and are looking forward to seeing what people build with it. If you want to try it out, simply go to Phono.com, check out the documentation and get started!
Full disclosure: In case the "we" usage above wasn't enough to clue you in, Phono is a product of my employer, Voxeo. But even if that weren't the case, I'd still write about Phono simply because it's cool... and it's disruptive.
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