As I mentioned on a Voxeo blog yesterday, the good folks at TMC recently posted a video interview I did with them at ITEXPO back in January in Florida. In the interview, I discussed:
- the Cloud Communications Summit and pushing communications out into "the cloud"
- security issues related to cloud communications
- what's next in communications, including multi-channel communications (a component of what we refer to at Voxeo as Unified Self-Service)
Anyway, for folks who wonder what it is I do, part of it is telling stories in forms like this...