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Posts from September 2011

Video: What's New in Voxeo Prophecy 11 and VoiceObjects 11?

Want to know the newest ways to build communications apps using Voxeo products? Want to know about IPv6, wideband audio, fax support and large-scale management of servers?

In a recent Voxeo Developer Jam Session, I explained what is new in Voxeo's Prophecy 11 and VoiceObjects 11 and how you can use them to build even larger-scale communications apps than before.

The session is available for download, as are the slides. It is also available for viewing on YouTube. If you don't know anything about Voxeo, this is also a great way to learn more about its core products.

Oh, and when you're down watching, you can download Prophecy 11 or VoiceObjects 11 for free for Windows, Linux or Mac OS X. :-)

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Skype Now Using "@SkypeSupport" on Twitter

Given that last week I received two more phone calls from people looking to speak with Skype, I was very pleased to learn that Skype has recently started providing a support channel via Twitter - @SkypeSupport. Sure, it's not a phone line - which probably means I'll still be Skype's unofficial receptionist, but at least now I have another channel to send people to in addition to Skype's community forums.

Skype support on twitter

Great to see Skype providing this channel to support customers.

P.S. Jim Courtney noted last month on his site that Skype also now has a Facebook page for customer support as well

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