Disruptive Telephony

VoIP/IP telephony in Estonia... disrupted by botnets?

With my post earlier this month about the possibility of SIP botnets, I've had a number of people asking about more information and wondering about the possible impacts.  And while I will write more on botnets in general, as far as the potential impact of "botnets" in general, one need only look over at the current situation in Estonia:

• Washington Post: "Cyber Assaults on Estonia Typify a New Battle Tactic"
• CNN: "Estonia suspects Kremlin in Web attacks"
• BBC: "Estonia hit by 'Moscow cyber war'"

Now, perhaps Russia is behind the attack... perhaps not. There are obviously much larger political issues going on between the two states.  In the end it doesn't really matter on one level who exactly is behind it... the net of it is that Estonian entities are being attacked in a massive Distributed DoS (DDoS) brought about in part by botnets. For anyone doubting the potential threat, you need only to read through those news articles to understand what can happen.

In fact, I found it interesting that the UK's Centre for the Protection of National Infrastructure (CPNI) issued an advisory today about the DDoS attacks against Estonia, mostly to reassure people in the UK that no attacks were currently being seen against UK businesses.  It also included two links to previous papers written by NISCC (one of the predecessors to the CPNI) about:

• Distributed DoS Attacks
• Botnets - the threat to Critical National Infrastructure

Both make for interesting reading and give some suggestions for how to prepare.

So what does this have to do with telephony?  Well, for starters I'll admit to knowing nothing of Tallinn, Estonia, before Skype entered the picture.  Skype is, of course, headquarted in Tallinn and through things like their Life at Skype blog have provided a view of Skype as a company, but also of Tallinn and Estonia.   Since then I have also learned of other companies coming out of Estonia... certainly seems like an interesting hi-tech place these days.  Now I don't know what, if any, disruption Skype has been seeing from these attacks.  The distributed p2p nature of Skype would argue for there not being much of an impact (except, obviously, to those right in Estonia), but I don't know.

On a larger level, though, it's just a powerful reminder that the botnet threat is very real out there.  And the question is... could your IP telephony infrastructure withstand a botnet attack?  Is your larger IT infrastructure up to withstanding some degree of an attack?  Do you have multiple VoIP gateways?  Could you route around points on your infrastructure that were being attacked?  Do you (gasp) have TDM trunks that could work as backups? 

I don't know if anyone in Estonia has had their IP telephony disrupted by botnets, but odds are if the attacks are as bad as being reported, some companies probably did.  What will you do to ensure your company's IP communication isn't disrupted should botnets come calling?

P.S. For another view on the larger conflict between Estonia and Russia, here's an article (and comments) I found interesting in John Robb's "Global Guerillas" blog: "Russia vs. Estonia: 21st Century State vs State Conflict".

Technorati tags: voip, voip security, botnets, estonia, ip telephony

Heading out to Arizona for US DoD/JITC conference on telecommunications

In a few short hours, I will be catching a plane heading out to Fort Huachuca, Arizona, to swim in an alphabet soup of very different acronyms and jargon than my normal work - the "OSD-Sponsored, JITC-Hosted DOD Telecommunications Services Information Conference".  As noted on the page:

The purpose of the conference is to provide an open forum where DOD and vendor representatives can discuss issues related to interoperability of systems providing DOD Telecommunications Switched Services.

The conference will present the current program and discuss ongoing developments to the interoperability certification and information assurance procedures and test documentation. Other topics for discussion include emerging technologies, standards and their integration into the systems providing DOD Telecommunications Services.

I attended last year as well and it's definitely an interesting experience.  The US DoD is really doing some intriguing things with how they make use of VoIP / IP Telephony.  Obviously security is rather important.  They are also driving IPv6 adoption into their infrastructure and so, with the June 2008 mandate only a year away, it will be quite interesting to hear where they are with regard to IPv6 adoption.  Obviously, their huge size and buying power is of strong interest, so the number of vendors will no doubt be high.  Also, and I would think "obviously", I won't exactly be writing about things that I hear or learn there.

If any of you reading this happen to be out there at the conference, do drop me a note as I'm always interested in meeting readers or listeners.

Technorati tags: voip, security, voip security, jitc

Getting ready for VoIP "botnets" that attack SIP systems...

Over on the Voice of VOIPSA weblog, I just posted "Ready or not... here come the IRC-controlled SIP/VoIP attack bots!" Given the sheer number of VoIP security tools out there, I think I and most others involved with VOIPSA figured it was only a matter of time before someone automated the attacks.  Did I hope that the creation of "bots" could have held off for a bit longer?  Definitely... but we have to play with the cards we are dealt.

I tried in the article not to hype the threat... that we are aware of, there are not massive botnets out there waiting to attack VoIP systems.  But there is now a proof-of-concept "bot" out there and those of us dealing with VoIP security have to look at how that could impact us.

And it's definitely a sign that we as an industry really have to get security locked down on SIP systems!

Technorati tags: voip, voip security, security, voipsa, botnets, SIP, bots, SIP security

Blue Box Podcast #56 posted, beginning a series of VoIP security tutorials

I posted Blue Box Podcast #56 tonight and with it Jonathan and I are beginning a series of mini-tutorials on subjects related to VoIP security.  In this show, we talked about voice encryption. In the next show (already recorded) we will talk about signaling encryption.  The idea is to cover some basic ground so that people not familiar with the area can have a basic understanding.

Just glad to get that one up - tomorrow I'm going to work on #57 to see if I can get it online for Wednesday.  We're trying hard to get back on a weekly schedule.  (#56 was intended to go up last week.)

Technorati tags: bluebox, voip security, voipsa, blue box, voip, security

My article "Using IP Communications as a Tool for Disaster Recovery and Business Continuity" is now online

I just realized that I never wrote here that an article I wrote recently came out online.  Published in Mitel's "Presence" magazine, it's titled "Using IP Communications as a Tool for Disaster Recovery and Business Continuity".  Okay, so the title's not overly catchy, but here's the first paragraph:

If a hurricane devastated your main office, how rapidly could you restore telephone connectivity? If a branch office had a fire or other disaster, how soon could you connect back into the main office? Or if Avian flu or some other pandemic created a situation where you needed to stay out of the office, could you access remote phone capabilities equal to that at the office? How long would it take your business to recover? How much (and how many customers) could you afford to lose in the process?

I go on to talk about why IP communications/IP telephony/VoIP fundamentally changes the traditional way you might address these issues and offers tremendous benefits.  In fact, to me, the ability to put an IP phone pretty much anywhere you can get an IP address remains one of the major - if not the single biggest - disruptive aspect of IP telephony/communications.  Remove geography as an issue and suddenly things like disaster recover and business continuity take on a whole different view.

While it's in a Mitel publication, there's nothing in the article that is really Mitel-specific.  Listeners to Blue Box or readers of Voice of VOIPSA probably won't find it terribly new since I've been talking about this before in those sites... but for those of you not familiar with DR and BCP and how VoIP can change that, I think you'll find it a useful read.

Technorati tags: voip, voip security, disaster recovery, business continuity, mitel, dan york

Shawn Merdinger - The Top 11 VoIP security issues you need to discuss with your vendor

Over on the Voice of VOIPSA weblog, security researcher Shawn Merdinger is 2/3 of the way through a series of posts on the "top 11 VoIP security issues you need to discuss with potential vendors".  His posts are:

• Pucker Up - Intimate VoIP Phone Security Questions, Part 1 of 3 (1-5)
• Pucker Up - Intimate VoIP Phone Security Questions, Part 2 of 3 (6-8)

with the third post coming at some point soon to cover points 9-11.  Shawn's posts are definitely "required reading" for anyone working on or concerned about issues around VoIP security.  He's done a great job bringing into one place the many questions that you should be asking VoIP/IP telephony/IP communications vendors about the security of the systems you are considering (or have already deployed).

Technorati tags: voipsa, voip security, security, voip

Is OpenID really secure? Can you trust it? A Security Round Table podcast explores the issue... and provides a ton of links

What is OpenID? What are the security issues around it? Should you trust using it? What do you have to be worried about? What are the main security threats to it?

While I've written about OpenID here, I really wanted to understand more about the security issues around OpenID, so I got together with two other members of the Security Round Table, Michael Santarcangelo and Martin McKeay, to explore the issues around OpenID and security to a far greater degree.

We have shared the resulting conversation as a SRT podcast, and have also published as the show notes the large body of links that we accumulated during our preparation for the show.  I'd encourage you to check out the SRT site purely for the links alone, as I think we pulled together one of the more comprehensive lists of links I've seen related to OpenID.

In the end, the three of us came aware quite impressed with the possibilities of OpenID with regard to the specific piece of the identity puzzle that it is aiming to solve.  We hope this podcast helps people understand both the potential benefits as well as a few potential challenges with regard to security and OpenID.  Comments and feedback are very definitely welcome.

Technorati tags: openid, identity, security, phishing, privacy

Ranting about how very wrong ComputerWorld.au is about enterprises avoiding IP telephony for teleworkers

ComputerWorld in Australia came out with an article today headlined "Enterprises must avoid IP telephony for teleworkers or face attack".  Given that I use a secure teleworker phone on a daily basis, I was immediately struck by the headline and felt compelled to write a response over on Voice of VOIPSA: "Why Computerworld.au is dead wrong about... ".  I think you can gather my opinion from the title.  It will be interesting to see if there is any response from ComputerWorld (I've emailed them the link).

The sad thing is that outside of the headline, the rest of the article was more or less okay. Just a bad headline...

Technorati tags: Voip security, voip, ip telephony, teleworker, security, computerworld

AOL & OpenID - 63 million AIM users are now OpenID-enabled! And perhaps a slight security problem...

UPDATE: O'Reilly now points over to the post from AOL's John Panzer about this with more details.  It's funny... I read that post yesterday from John, but I don't think the enormity of it sank in until about 5am this morning when I read the post from Fred Stutzman that I reference below.

---

Wow!  Talk about a major boost for OpenID... continuing my OpenID research, I learned from reading Fred Stutzman (also here) that all 63 million users of AOL Instant Messenger can now use their AIM account for OpenID!  Now, I don't actually use my AIM account all that much these days (my IMs of preference are Skype, Jabber and MSN/WLM)[1], but I had to try it out, so I headed over to stickis.com and logged in using my AIM screen name - as shown in the image to the right.  Simple.  Easy.

Okay, that's fairly cool. My OpenID is simply:

http://openid.aol.com/dyorkottawa

Now the only peculiar thing was that I never saw this screen to grant or deny the access to the site.  The only reason I have this screen capture is because I pressed the Back arrow on my browser because I wanted a screen capture of the login page.  In actual operation, once I was logged into the AOL OpenID page I went directly to the stickis.com page... without actually granting the site access to my OpenID.

Hmmmmmmm...

This happened in Firefox 2, so just to verify the issue, I flipped over to IE7 and tried the same procedure.  Again, I was asked for my AIM password and then... bang... I was logged into the site (without seeing the Grant/Deny screen).  Note that I am not running any AIM client on this PC right now.

Now at the second site I tried this at, schtuff.com (a wiki provider that allows OpenId login), I was prompted to Grant/Deny access... but I was apparently already logged in to AOL's OpenID server.  Of course, I can't figure out how to log out of the AOL "Screen Name Service"... I guess I have to close out all my browser windows.    So given that I can't figure out how to log out, I can't replicate this procedure again (sorry, AOL, but I am not going to exit all my browser windows right now)... so I'd be curious to know if anyone else experiences this.  If you get a OpenID login screen, do you then just go right in?

I'm not sure there is a huge issue... I mean, you are going to the site to login... to a certain degree the Grant/Deny screen seems redundant in this instance.  You still have to go through one screen to allow the relying site access to your ID.  And with subsequent sites it seems to do the right thing and pop up the Grant/Deny screen.  Is the skipping of the initial Grant/Deny screen really a security issue?  (if it turns out to be more than just me?)  I don't know yet...

Anyway, kudos to AOL for OpenID-enabling their system... even if there might still be a few bugs to iron out.

This does raise a larger question, too... who do you use as your ID provider?  There's a long list of OpenID providers, but if you use AOL most of the time for IM, might it not make sense to use them as your OpenID provider?  Or do you want the more granular control provided by some of the others?  Where do you establish your online identity?   It shall be an interesting question to continue to ponder.

[1] My AIM name might give a clue as to why I don't use it as well... I took it out during the 5 years we lived in Ottawa, and, well, I've just never gotten around to getting a new one now that left there 1.5 years ago...

Technorati tags: openid, identity, aol, aim

Doing a "deep dive" on OpenID...

I have to blame Aswath.  Back in December, he posted a short piece wondering about the use of OpenID in SIP authentication.  He contacted Jonathan and I in regard to Blue Box and asked for our comments. We discussed it on Blue Box #48 (at 15:50 in the show) and basically said "well, it's interesting, but there's no trust model so we can't see how it would really work".  I had some further brief email exchange with Aswath, and then somewhere in there he came out with his proposal for extending OpenID use into communication systems.  Again he dropped us a note, and again, even with posts like that of phoneboy, I still hadn't gotten over my concern about trust - and we discussed it again in the soon-to-be-issued Blue Box #51, along with a comment from a listener.

But there was something there that kept nagging at the back of my brain... and then as Microsoft announced support for OpenID out at RSA... and then as AOL is talking about their plans...  along with a hundred other smaller indicators... all of it has made me realize that I've needed to "go deeper" on what OpenID is all about and how it works... and how maybe, just maybe, there might be a role for it in VoIP.

I'm not there yet, but I'm definitely in the middle of the deep dive.  I've told Aswath that I'd get him a longer response - and I will - once the journey has gone a bit further.  In the meantime, those of you who want to follow along can watch my del.icio.us trail on openid... it keeps getting longer.

If you have no idea what OpenID is about at all... think about all the websites you go to and all the different usernames and passwords you have.  What if there was a way to have just one identity you could use everywhere?  That's one of the ideas behind OpenID.  Here's some good places to start if you know nothing about it:

• Screencast on how to use OpenID
• Video from ETech 2006 - "Who is the Dick on your site?" by Dick Hardt of Sxip Identity (nice history of identity efforts)

Lots to learn out there...

Technorati tags: identity, openid, aswath rao