Some initial impressions of the iPhone 3G...

As I wrote about recently both here on Disruptive Telephony and also over on the Voxeo weblogs, my employer, Voxeo, has made the switch from the Blackberry 8830 to the Apple iPhone as our corporate mobile phone. Employees in our Orlando office have already been receiving iPhones and mine just arrived last Thursday. Given that I've now been using it for a few days, I recorded these initial impressions:

Initial impressions of the iPhone 3GAs I've documented on http://www.disruptivetelephony.com/ my employer recently made the switch from Blackberry to iPhone - these are some initial impressions...

The quick summary is:

  • Typing - Better than I expected with the touchpad typing and Appple's correction routines.
  • Coverage - Pretty much what I expected. AT&T's coverage here in southern New Hampshire is much less than Verizon's. However, it wasn't terribly bad and I did actually get better coverage in a few places like a local grocery store.
  • WiFi - Very nice!
  • Camera - While it's clearly not as good as my normal digital camera, it seems to be adequate for pictures for posting to blogs, etc.
  • Browsing - As expected, the browsing experience is excellent. I do like being able to switch the phone to a horizontal display. Watching YouTube videos is great as well.
  • App Store - Very cool apps available. I've installed a number related to social media / social networking and so far been quite pleased.

All in all, I've been quite pleased with how well it works. I'll write more as I use it more...

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Voxeo switching from Blackberries to iPhones... (even as Blackberry releases the touch-screen Storm)

voxeologo.gifOver on one of Voxeo's weblogs I wrote a piece yesterday, "Goodbye BlackBerry... Hello iPhone!" that speaks to our vote in the evolving "RIM vs Apple" battle going on out there in the enterprise marketplace. It will be an interesting move that I'm very much looking forward to.

From what I've seen, we join a growing number of companies that are now using Apple's iPhone for a corporate mobile phone.

Interestingly, RIM is today announcing the impending release on Verizon (US) and Vodafone (UK) networks of the Blackberry "Storm", RIM's touchscreen entry against the iPhone. Some links today:

Alec Saunders also has it as the topic for today's Squawk Box at 11am US Eastern time.

Will it be enough to stop enterprises from defecting to the iPhone? I don't know... I'm sure it may stop some, but until RIM can come out with a development platform and distribution system rivaling Apple's AppStore, I think you'll see more developers choosing to go the iPhone way. We'll see.

Regardless, it certainly is good for us as users to have the increased competition out there... in the end, we'll all wind up with much better devices, methinks.

Meanwhile, I'm personally looking forward to receiving my corporate iPhone and joining in the iPhone fun. :-)

What do you think? Is the Storm enough to keep you on Blackberry? Or will you (have you?) move to the iPhone? (Or don't you care?)

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Google's Android and the future of the (open?) mobile Internet

In just a few minutes, at 10:30am US Eastern time, Google and T-Mobile will be in New York City to announce the launch of the first Android handset.

Predictably, the blogosphere is buzzing with posts and articles.

I expect, quite honestly, to be a bit underwhelmed by the initial launch... after all, Android is still evolving. We'll see - the fact that stories are out that Amazon is launching a DRM-free music service along with the Android phone is certainly an interesting dynamic.

Today's launch aside, the launch of Android is really the next step in the ongoing discussion about what the future of the mobile Internet looks like. Will it be controlled by only the carriers? Or will we as consumers have the freedom and choice to use the apps we want? Android holds out that potential - if the carriers let it be used that way. This morning I recorded a short video on the subject:

If you would like, please do join us on today's Squawk Box at 11am US Eastern time to discuss what all this means. Undoubtedly I'll be writing more on this here as will others across the VoIP blogosphere in the weeks and months ahead. We are definitely living in VERY interesting times!

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Tune in to the Mitel / Sun Webinar tomorrow (Aug 21) at 1pm EDT

mitelsun-mcnealy-matthews.jpgIf you are free tomorrow, Thursday, August 21st, at 1pm US Eastern time, I'd encourage you to listen in to a joint Mitel / Sun Microsystems webinar. Details are available on the Mitel web page.

Why am I encouraging readers to tune into this webinar? Especially when I no longer work for Mitel and have really nothing to do with them any more? Two words:

Terry Matthews.

During the time that I worked for Mitel from June 2001 up until last October (2007), the telecom industry went through some pretty bleak periods. Some very bleak periods. Mitel was not immune and there were certainly some tough times there. There were multiple times when friends seriously questioned why I continued to work there amidst some of the challenges and headaches. And while I admittedly had a few of those moments myself, I kept on working hard at Mitel because of the tremendous people I worked with there... and ultimately because of the vision and enthusiasm of Terry Matthews.

If you aren't familiar with Sir Terrence Matthews, his Wikipedia biography and Wesley Clover (his investment firm) biography give a taste of the man. Terry is at this point a billionaire serial entrepreneur who has founded something like 60 companies related to high tech and telecommunications - primarily in Canada and Wales. Not all of his investments have been successful, of course, but many have, and there are a great number of companies and products that owe their birth to Terry. He bought back Mitel in 2001, focused it on the emerging space of VoIP and continued to invest in its future. He understood back then that the revolution in ubiquitous broadband was underway and that that huge availability of network bandwidth would open many opportunities for products and services that could make use of that bandwidth.

In the last few years of my time at Mitel when I was working in the Office of CTO, I had the privilege of working more with Terry Matthews and his advisors and it was definitely an interesting and memorable time. There is a certain energy, enthusiasm and charisma that Terry exudes that just inspires you to want to do more. Sure, there were challenges, too... like all of us he's only human. But even now, almost a year after leaving Mitel, I still retain an immense amount of respect for the man and his vision.

He's also a great presenter... so if my schedule allowed I'd definitely tune in to listen tomorrow, if only to hear Terry's take on where part of the industry is going. [NOTE: Now that I'm building him up like this, I do hope he's not sick and off his mark tomorrow!]

mitelsun-jointproject.jpgOh, yeah, Sun chairman Scott McNealy is speaking, too, and the product they're talking about, the Mitel Unified IP Client for Sun Ray, is pretty cool, too.

I had a chance to see earlier versions a year ago and definitely thought it was a very cool way to deal with strong authentication. Essentially you insert a secure Java card into the Mitel phone and you are logged into both your phone as well as the Sun thin client. Pop the card out... move to a different station in that office or in some other office on the network... insert the card, and now you are logged in there. All your desktop apps go with you, as does your phone extension, voicemail, message waiting indicator, etc., etc.

Very slick way to do secure "hot desking". If you go down the thin-client route, that whole solution works real well together.

Anyway, if you're around tomorrow at 1pm US Eastern, I'd encourage you to join the webinar. I'll unfortunately be on a train from New York City heading back up to Vermont/New Hampshire, so I'll have to view it later (I'm told it will be archived for later viewing). Cool stuff.

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Is anyone really surprised the iPhone has a "kill switch"?

Are people really surprised that Apple has a the ability to remotely kill applications?

Based on news reports about Steve Jobs statement that Apple does have a way to remotely remove/disable software on users' iPhones, there were a good number of blog posts diving into the issue. Several posts seemed to view this as a way for Apple to remotely disable your entire phone... but let's look at what was actually said:

But the real controversy started when Jonathan Zdziarski, author of the books iPhone Open Application Development and iPhone Forensics Manual, discovered a URL buried in Apple's firmware. That URL links to a file dubbed "unauthorizedApps" where malicious or simply bad apps might go once they disappear from the App Store.
So essentially they are providing the application equivalent of a "Certificate Revocation List" (CRL) used in SSL (a point I was glad to see made by one commenter on a post). If somehow an application gets through Apple's vetting process and is found to do "bad actions", Apple has a way to tell iPhone's they should disable that application.

This very much makes sense to me... Apple needs to protect the trust users have in their AppStore. If something goes wrong, they do need a way to have rogue apps get shut down. A CRL-type of mechanism makes logical sense to me. I do agree with the article, though, that it would have been nice if Apple had disclosed this capability a bit more in advance.

I do understand the concerns various bloggers raised, though, about the centralization of control / power in Apple's hands. It is, however, their platform and so if you want to deploy your application on their platform you have to go along with whatever rules they may put in place. As a security guy, I have other questions, such as:

  • How is access to that list of unauthorized applications protected?
  • Who has the power to add applications to that list?
  • Could an attacker fake the site (via DNS poisoning or something) and shut down iPhone apps within an area?
  • How often does the iPhone "phone home" to check this list? On some regular interval like daily? Or only on power-ups?

The existence of a CRL-like mechanism is a double-edged sword. The company can use it to protect the network/platform... but attackers could also use it to shut down apps. The question to me is not whether or not such a list should exist... but how well is access to that list protected. Those would be some interesting questions to have answered....

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Mobile World - Alec Saunders previews the new Nokia handsets

mobileworldcongress.jpgOver on his Saunderslog site, Alec Saunders previews the new phones announced by Nokia today over at the Mobile World Congress (formerly "3GSM") in Barcelona:
When you think of companies who really understand mobility and mobility use cases, there's only one contender, and it's Nokia. Even Apple's iPhone, as pretty as it is, is a sophisticated expression of ideas that others pioneered first. If you want to know where mobile is going, the company to watch is Nokia.

So it was with a great deal of anticipation that I accepted the invitation to sit down with a few of Nokia's product managers to preview their announcements for today - the Nokia 6210 Navigator, 6220 Classic, and the newest members of their multimedia computer line, the N78 and N96. These products are at the confluence of the two major mobile trends today - social networking and multimedia. They represent, in my opinion, both the future of mobility and the next logical expression of many trends that have been emerging for the last several years.

Alec goes on at some length explaining the new features of the various handsets and the new applications that are coming out along with the handsets.

Alec also discussed the new phones in his daily "Squawk Box" podcast that should be up on his website soon (and I'll provide a link here when it does). It all sounds quite interesting and I'd suggest giving Alec's post a read.

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A SIP phone for the iPod Touch! (Just add microphone...

Fascinating development on the Apple frontier... in late December some developers posted information about a SIP phone for the iPod Touch! They included this helpful demonstration video:

The team has obviously received a lot of questions and has therefore released a lengthy FAQ list. If you have an iPod Touch, you can download the software. Of course, you really need a microphone to use it... which the Touchmods folks are building.

All in all an interesting development. I look forward to seeing how it moves along!

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SIP phone soon to be available on iPhone and iPod Touch?

2B23DB8E-7E95-4B93-A7CB-A55877BD20BA.jpgWill there soon be a native SIP client on the iPhone and iPod Touch? Dameon Welch-Abernathy writes on his VoIP weblog that some developers have gotten a basic SIP stack working on the iPhone and iPod Touch. The limited details available are over on The Unofficial Apple Weblog:
iPhone hacker eok writes to let me know that he and Samuel have gotten SIP registration and signalization working. They took a few mobile terminal shots, but the real work is being done via ssh. Samuel is working on connecting the audio in/out to the pjSIP. If you have iPhone or iPod touch coding skills and want to get involved in the project, connect to #touchmods on irc.undernet.org. It looks like most of the work will be done on European time.
As you can see in the screenshots, this is still very early in the development. Still, it's great to see this kind of development taking place.

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"Tryphone" lets you try out various new mobile phones online

200712111347By way of a ZDNet blog, I learned of "Tryphone" a site that lets you "try out" various new mobile phones online. It currently just has the Apple iPhone, LG Muziq, Blackberry Pearl and Samsung Juke... but of course lets you buy the phone immediately after trying it if you wish. I don't know that something like this can ever replace the experience of actually holding the phone in your hand, but it's an interesting idea nonetheless.

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Use Skype from anywhere (providing you have GSM coverage) - Skype releases "3Skypephone" and joins the mobile game

200710291210The big news out today in the world of Skype is that Skype and the mobile carrier called "3" have released the "3 Skypephone" that lets Skype users take Skype truly mobile. Skype-to-Skype calls and IMs are "free" provided that you are on "3"'s mobile network. I say "free" in quotes because of course you have to have a wireless plan through 3. There are actually two options in the UK, which is the only country in which it will initially be available:

  • Monthly - With this plan, the 3 Skypephone hardware itself is free and the rates are 12-17 British pounds per month. Apparently you have unlimited data connectivity with this plan, so you can in fact make unlimited numbers of Skype calls or IMs.
  • Pay-As-You-Go - With this plan, you pay 50 pounds for the 3Skypephone phone itself and then keep your account filled with credits. Apparently data usage decrements this account (but it's not clear by how much), so you have to wonder how often people will need to recharge the account. (UPDATE: Julian Bond, who is in the UK and has a 3 Skypephone to experiment with, informs me that there is apparently no charge for data usage on the Pay-As-You-Go, but it is only available for "30 days after your last top-up". So as long as you top up each month you would apparently get the data usage for free.)

These plans also factor into your non-Skype calls, i.e. calls to regular PSTN phone numbers. The phone does work just like a regular cell phone, but calls you make do not go out via SkypeOut but rather through 3's mobile network. So if you are: 1) calling other Skype users; and 2) on 3's wireless network; then all your calls are "free" (subject to your calling plan).

All in all an interesting play. We won't see it in North America for some time (and I probably won't see it in Vermont until the next millenia) but it will be available in the UK on Friday and by the end of the year in Australia, Italy, Hong Kong, Sweden, Denmark, Austria and the Republic of Ireland.

The phones themselves look quite nice. There are three colors (or two colors with one of the colors having two different color bands):

200710291433

Luca Filigheddu also notes that the 3 Skypephone has a "Web 2.0" component to it in that you can easily access various social networking services:
200710291454

I understand from folks who were at the launch event in the UK this morning that 3 Skypephones were made available to reporters and bloggers this morning, so we can expect to see more articles appearing in the hours ahead. In the meantime, here are some links to other sites that have been covering the launch:

Information directly from Skype or 3:

Naturally, YouTube videos are starting to appear. Here's a 9-minute overview from an Italian Cellular Magazine (in English):

Stay tuned for more info in the days ahead.

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